Thank you for shopping with Iliasglobal. We are committed to processing and shipping your order in a timely and reliable manner.

1. Order Processing

Orders are usually processed within 2–5 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods and Delivery Time

We ship orders using trusted carrier UPS.

Estimated delivery time is usually 3–7 business days within the United States, depending on the shipping destination.

Delivery times are estimates only and may be affected by weather, holidays, carrier delays, or other circumstances beyond our control.

3. Shipping Charges

Shipping fees, if applicable, will be displayed at checkout before the order is completed. Promotional free shipping may be offered from time to time.

4. Shipping Address

Customers are responsible for providing a complete and accurate shipping address. Iliasglobal is not responsible for delays, lost packages, or additional charges caused by incorrect or incomplete address information.

5. Order Tracking

When available, tracking information will be provided by email after the order has shipped.

6. Lost, Delayed, or Damaged Packages

If your package is delayed, lost, or damaged during shipping, please contact us at:

Email: cs@iliasglobal.com

We will assist you in contacting the shipping carrier and resolving the issue when possible.

7. International Shipping

Iliasglobal ships to the countries that we mentioned on website.

International customers, if accepted, are responsible for any customs duties, taxes, or import fees required by their country.

8. Contact Us

For shipping questions, please contact:

Iliasglobal Inc.
cs@iliasglobal.com
Website: https://iliasglobal.com